all natural skin care
since 1972
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.
All Natural Product - ALL SALES FINAL
Intention - to offer the freshest, most effective, healthiest, and purest skin care I can possibly hand blend, a gourmet meal for your skin.
Goal - to eliminate as many chemicals as possible, creating a safe and cruelty/chemical-free skin care and soap line. Thank you for understanding hand crafted excellence.
Refresh your browser window upon each visit so that updates and current prices will appear. Thank you.
CUSTOMER SERVICE
Business Hours are Monday - Friday, 10:00 am - 4:00 pm, EST. Emails are answered during business hours only. Please include your order number if you are inquiring about an order. This information is kept for 30 days only then deleted from all servers. We are a green business so do not store paper copies of orders. All transactions are considered final and complete after 30 days so there is no longer a record of your order.
CUSTOMER SATISFACTION GUARANTEE - SAMPLES
Since we do not accept returned product, we offer samples for your customer satisfaction guarantee. Please try these first if your skin is sensitive. If we are sold out, you agree to try full size product at your own risk. Otherwise, please wait while we try to restock as quickly as possible. Thank you for your understanding!
We want your skin happy! We just know you're going to love everything. BUT, if for any reason, you think you may not be completely happy, please try our Samples first. Customer satisfaction is very important to us. If you have been using commercially made products and are trying my 100% natural products for the first time, please be aware that they may be more potent than you realize and your skin may go through an adjustment period. Please be patient, it doesn't always happen, but be aware of the possibility. You may experience a detox period when you stop commercial products. Our goal is for you to love our products as much as we do! Please contact me if you have any concerns or questions!
CONTACT US
We prefer to be contacted by email since we're usually always in the office/lab/studio and the computer stays on. We check emails several times during the day and try to reply as soon as possible. Just know that if you haven't had a reply from us after a couple of days, we're probably swamped with orders and working hard to get them out. If you'd like, you may resend the message as we may not have received the original message.
CUSTOMER PRIVACY
All transactions are held strictly confidential to protect your privacy. All information collected from customers through the use of our Site are strictly for processing orders. We will not sell, rent, share, exchange, or distribute any of your information to any third party, ever.
CUSTOMER SECURITY
Yahoo uses SSL, the highest level of industry-standard encryption, to safely transmit your information. Secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the internet. The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the internet. This information is deleted from their servers after 30 days.
ORDERS
By placing my order - I AGREE THAT I HAVE READ THESE LEGALLY BINDING POLICIES AND WILL ABIDE BY THEM UPON SUBMITTING ANY ORDER. I realized that all sales are final and will not participate in requesting refunds, returns, charge backs or disputes since Anna is such a small business and cannot sustain a loss like this. I will try Samples first if I want a customer satisfaction guarantee.
We understand how exciting it is to order an organic product, so we are making every effort to get it to you as quickly as possible. Customers may order via our online store only. DO NOT STORE ITEMS IN YOUR SHOPPING CART AS PRICES CHANGE FREQUENTLY. You will receive an automated email when your order is submitted. Check your SPAM folder. All orders are filled in sequential order as they come in. Our minimum order is $20.00 due to credit card processing fees.
PROCESSING TIME
Please allow 2-5 business days to process your order. We hope you understand the need to keep costs at a minimum and turnaround times fast in order to continue to provide you with the freshest product and best value in the skin care industry.
PAYMENTS
* Visa
* MasterCard
Debit/credit card payments are accepted only through our online ordering system.
SALES TAX
Georgia residents are charged 6% sales tax.
USPS SHIPPING & HANDLING
* Priority Mail $6 - ship at own risk, not trackable.
* Insured Priority $10 - replaceable if lost/damaged
We ship via the USPS exclusively within the United States only. You will receive an automated email when your order ships. Please allow up to 10 business days to receive your order. Once a package leaves our lab, we are no longer responsible for it. Only insured orders are replaceable if lost or damaged during transit by filing a claim through your local post office. Full retail prices will not be charged heavy shipping on large orders. Please enter your Ship To address (and email) carefully as I cut-copy-paste the information onto the shipping label so that address will appear exactly as your entered it in the shopping cart.
DOUBLE BILLING
Amongst the many features of our Yahoo! Store is a charge-restriction function. This built-in feature permits us to charge your card, against a particular order, only once. Further attempts are automatically rejected. If there is a need for us to execute an additional Sale transaction (e.g., for additional heavy shipment charges), it must be done through a separate Manual Transaction function which requires specific Supervisory approval before hand.
DAMAGED ITEM
If the package/item was damaged during shipping or never arrived, contact your local post office and file a claim. Only insured orders will be reimbursed by the USPS. Anna All Natural Product is too small a business to absorb these losses.
SHELF LIFE
Our skin care products are 4.5-5.5 pH and preserved with natural ingredients. In support of this choice, we direct mail our products to ensure freshness. The products are most effective if stored in a cool, dark environment and used within 10+ months of the purchase date. Since I blend in small frequent batches, product will differ slightly from batch to batch. The season, skin needs, availability of raw ingredients, and intuition dictate for which ingredients I reach.
AUTOMATED EMAILS
Automated email notifications not coming through. Check your SPAM folder if our automated emails are not coming through. Make sure to set your email program to accept emails from info@annabellina.com. Work computers generally have the firewall set to blocks these emails. If you are still having problems, try an email account through Yahoo, AOL or another mainstream email program. Or use your home computer to place the order. Our email program does not allow attachments to be accepted for safety reasons.
SALES - SPECIALS - COUPON CODES
No double discounts. Sale prices are not retro-active, never last long and are not planned so check back often and order early. Do not store items in your shopping cart as product availability and prices change frequently. If a coupon code no longer works, that sale or special has reached its budget/product limit and has ended.
LOCATIONS
We are an online entity only. Our products are not stocked in retail locations.
WHOLESALE - PRIVATE LABEL - BACKBAR - CATALOG - AFFILIATES
We do not offer any of the above.
We are not responsible for typographical or other errors or omissions regarding prices or other information or a malfunctioning shopping cart.
Due to market fluctuations, prices may change at any time without notice.
DISCLAIMER
The statements within this website have not been evaluated by the FDA. Products are not intended to diagnose, treat, prevent or cure any disease or illness. Products are not intended to be ingested. If you have a medical condition, consult a qualified health care professional. If pregnant or nursing, please consult a physician before using any product.
Nothing noted herein should be construed as a guarantee of results using any particular product. The user is responsible for determining compatibility via Samples. We are not liable for any allergic reaction. There is no guarantee that any skin may not react at any given time. Please discontinue use immediately if your skin reacts in a negative manner. The testimonials on this website are from individuals and do not guarantee or imply the same results.
We reserve the right to discreetly refuse service on very rare occasions.
Thank you for taking your precious time to read our policies!
Goal - to eliminate as many chemicals as possible, creating a safe and cruelty/chemical-free skin care and soap line. Thank you for understanding hand crafted excellence.
Refresh your browser window upon each visit so that updates and current prices will appear. Thank you.
CUSTOMER SERVICE
Business Hours are Monday - Friday, 10:00 am - 4:00 pm, EST. Emails are answered during business hours only. Please include your order number if you are inquiring about an order. This information is kept for 30 days only then deleted from all servers. We are a green business so do not store paper copies of orders. All transactions are considered final and complete after 30 days so there is no longer a record of your order.
CUSTOMER SATISFACTION GUARANTEE - SAMPLES
Since we do not accept returned product, we offer samples for your customer satisfaction guarantee. Please try these first if your skin is sensitive. If we are sold out, you agree to try full size product at your own risk. Otherwise, please wait while we try to restock as quickly as possible. Thank you for your understanding!
We want your skin happy! We just know you're going to love everything. BUT, if for any reason, you think you may not be completely happy, please try our Samples first. Customer satisfaction is very important to us. If you have been using commercially made products and are trying my 100% natural products for the first time, please be aware that they may be more potent than you realize and your skin may go through an adjustment period. Please be patient, it doesn't always happen, but be aware of the possibility. You may experience a detox period when you stop commercial products. Our goal is for you to love our products as much as we do! Please contact me if you have any concerns or questions!
CONTACT US
We prefer to be contacted by email since we're usually always in the office/lab/studio and the computer stays on. We check emails several times during the day and try to reply as soon as possible. Just know that if you haven't had a reply from us after a couple of days, we're probably swamped with orders and working hard to get them out. If you'd like, you may resend the message as we may not have received the original message.
CUSTOMER PRIVACY
All transactions are held strictly confidential to protect your privacy. All information collected from customers through the use of our Site are strictly for processing orders. We will not sell, rent, share, exchange, or distribute any of your information to any third party, ever.
CUSTOMER SECURITY
Yahoo uses SSL, the highest level of industry-standard encryption, to safely transmit your information. Secure server software encrypts all of your personal information including credit card number, name, and address, so that it cannot be read as the information travels over the internet. The encryption process takes the characters you enter and converts them into bits of code that are securely transmitted over the internet. This information is deleted from their servers after 30 days.
ORDERS
By placing my order - I AGREE THAT I HAVE READ THESE LEGALLY BINDING POLICIES AND WILL ABIDE BY THEM UPON SUBMITTING ANY ORDER. I realized that all sales are final and will not participate in requesting refunds, returns, charge backs or disputes since Anna is such a small business and cannot sustain a loss like this. I will try Samples first if I want a customer satisfaction guarantee.
We understand how exciting it is to order an organic product, so we are making every effort to get it to you as quickly as possible. Customers may order via our online store only. DO NOT STORE ITEMS IN YOUR SHOPPING CART AS PRICES CHANGE FREQUENTLY. You will receive an automated email when your order is submitted. Check your SPAM folder. All orders are filled in sequential order as they come in. Our minimum order is $20.00 due to credit card processing fees.
PROCESSING TIME
Please allow 2-5 business days to process your order. We hope you understand the need to keep costs at a minimum and turnaround times fast in order to continue to provide you with the freshest product and best value in the skin care industry.
PAYMENTS
* Visa
* MasterCard
Debit/credit card payments are accepted only through our online ordering system.
SALES TAX
Georgia residents are charged 6% sales tax.
USPS SHIPPING & HANDLING
* Priority Mail $6 - ship at own risk, not trackable.
* Insured Priority $10 - replaceable if lost/damaged
We ship via the USPS exclusively within the United States only. You will receive an automated email when your order ships. Please allow up to 10 business days to receive your order. Once a package leaves our lab, we are no longer responsible for it. Only insured orders are replaceable if lost or damaged during transit by filing a claim through your local post office. Full retail prices will not be charged heavy shipping on large orders. Please enter your Ship To address (and email) carefully as I cut-copy-paste the information onto the shipping label so that address will appear exactly as your entered it in the shopping cart.
DOUBLE BILLING
Amongst the many features of our Yahoo! Store is a charge-restriction function. This built-in feature permits us to charge your card, against a particular order, only once. Further attempts are automatically rejected. If there is a need for us to execute an additional Sale transaction (e.g., for additional heavy shipment charges), it must be done through a separate Manual Transaction function which requires specific Supervisory approval before hand.
DAMAGED ITEM
If the package/item was damaged during shipping or never arrived, contact your local post office and file a claim. Only insured orders will be reimbursed by the USPS. Anna All Natural Product is too small a business to absorb these losses.
SHELF LIFE
Our skin care products are 4.5-5.5 pH and preserved with natural ingredients. In support of this choice, we direct mail our products to ensure freshness. The products are most effective if stored in a cool, dark environment and used within 10+ months of the purchase date. Since I blend in small frequent batches, product will differ slightly from batch to batch. The season, skin needs, availability of raw ingredients, and intuition dictate for which ingredients I reach.
AUTOMATED EMAILS
Automated email notifications not coming through. Check your SPAM folder if our automated emails are not coming through. Make sure to set your email program to accept emails from info@annabellina.com. Work computers generally have the firewall set to blocks these emails. If you are still having problems, try an email account through Yahoo, AOL or another mainstream email program. Or use your home computer to place the order. Our email program does not allow attachments to be accepted for safety reasons.
SALES - SPECIALS - COUPON CODES
No double discounts. Sale prices are not retro-active, never last long and are not planned so check back often and order early. Do not store items in your shopping cart as product availability and prices change frequently. If a coupon code no longer works, that sale or special has reached its budget/product limit and has ended.
LOCATIONS
We are an online entity only. Our products are not stocked in retail locations.
WHOLESALE - PRIVATE LABEL - BACKBAR - CATALOG - AFFILIATES
We do not offer any of the above.
We are not responsible for typographical or other errors or omissions regarding prices or other information or a malfunctioning shopping cart.
Due to market fluctuations, prices may change at any time without notice.
DISCLAIMER
The statements within this website have not been evaluated by the FDA. Products are not intended to diagnose, treat, prevent or cure any disease or illness. Products are not intended to be ingested. If you have a medical condition, consult a qualified health care professional. If pregnant or nursing, please consult a physician before using any product.
Nothing noted herein should be construed as a guarantee of results using any particular product. The user is responsible for determining compatibility via Samples. We are not liable for any allergic reaction. There is no guarantee that any skin may not react at any given time. Please discontinue use immediately if your skin reacts in a negative manner. The testimonials on this website are from individuals and do not guarantee or imply the same results.
We reserve the right to discreetly refuse service on very rare occasions.
Thank you for taking your precious time to read our policies!
Since the beginning of our company, it has been our passion to provide the best all natural product by using only the finest ingredients, regardless of cost. Our promise to you is that we'll continue to use and seek out the best ingredients from around the world to make exquisite all natural skin care product, with the intent of having you as a loyal customer for life.